At Aerotripplanner, your satisfaction is our top priority. We aim to provide clear and transparent information regarding our refund process and any applicable fees. Our Refund Policy, including Post-Ticketing Service Fees, is in line with the terms outlined in our Terms & Conditions. By making a booking on aero.wizfaircrm.com, you accept and agree to abide by this policy.

1. Refund Eligibility

Cancellations by Customers

1. Booking Deposits:

• Deposits are fully refundable if cancellations are made 90 days or more before the scheduled departure date, unless specified as non-refundable.
• Non-refundable bookings will be clearly disclosed at the time of booking.

2. Non-Refundable Services:

Some travel services, such as certain airline tickets or hotel accommodations, are explicitly non-refundable. Refund requests for such services will not be processed unless permitted by the Travel Provider.

3. Refund Requests Within 90 Days:

Refunds requested within 90 days of departure will depend on the policies of the Travel Provider, which may include partial refunds or penalties.

Changes or Cancellations by Aerotripplanner

1. Alternatives or Refunds:

In the unlikely event that Aerotripplanner cancels or modifies your booking, we will offer suitable alternatives or a full refund for the affected part of your trip.

2. Force Majeure:

Refunds or credits for disruptions due to unforeseen circumstances (e.g., natural disasters, pandemics) will be determined by the policies of the Travel Provider.

2. Refund Process and Fees

Steps to Request a Refund

• Contact Aerotripplanner at [email protected] Be sure to include your booking reference number and a clear explanation of the cancellation.
• Provide supporting documentation (e.g., medical certificates), where applicable.

Processing Timeline

Refunds are processed within 5–7 business days upon receipt of complete documentation. Delays caused by Travel Providers do not affect the Aerotripplanner administrative timeline.

Refund Method

Refunds will be processed to the original payment method. Please note that for payments made through third-party providers, additional processing time may apply.

3. Post-Ticketing Service Fees

Refunds, changes, and cancellations may incur Post-Ticketing Service Fees in addition to any penalties imposed by Travel Providers.

Standard Service Fees

1. Agent-Assisted Cancellations (Within 24 Hours)

• Domestic Travel: $25
• International Travel: $35
• Business/First Class Travel: $50

2. Agent-Assisted Cancellations (Beyond 24 Hours)

Refund Requests:

• Domestic Economy: $100
• International Economy: $200
• Business/First Class: $200

3. Changes or Modifications

Fees for ticket reissues, name corrections, or special requests are determined on a case-by-case basis, starting at $40 per ticket.

Non-Refundable Fees

All Post-Ticketing Service Fees are non-refundable, even if the Travel Provider denies the refund or change request.

Additional Airline or Provider Fees

The fees charged by Aerotripplanner are separate from any additional costs imposed by the airline or travel provider, including fare adjustments, cancellation fees, or extra taxes.

4. Special Considerations

1. Credits Instead of Refunds:

Where refunds are not possible, travel credits may be issued, subject to the Travel Provider’s terms and expiration policies.

2. No-Show Policy:

Failure to cancel prior to the Travel Provider’s specified deadline will result in forfeiture of refund eligibility.

3. Non-Refundable Tickets:

Tickets marked as non-refundable are eligible for refunds only if explicitly permitted by the Travel Provider’s fare rules.

5. Additional Costs and Responsibilities

1. Exchange Rates and Foreign Fees::

Currency exchange rates and international transaction fees are determined by your bank or card issuer. Aerotripplanner is not responsible for variations in amounts due to currency fluctuations.

2. Documentation Requirements:

Customers must ensure they have valid travel documentation, including passports, visas, and other necessary permits. Refunds will not be granted for cancellations caused by insufficient documentation.

6. Contact Us

If you have any questions about this policy or require assistance, contact us:

• Email: [email protected]
• Phone: +1-833-770-5783 (24/7 Support)
• Website: aero.wizfaircrm.com

7. Updates to the Refund Policy

Aerotripplanner reserves the right to modify this Refund Policy in alignment with industry standards or changes in business practices. Updates will be posted on aero.wizfaircrm.com with the effective date.

Travel Insurance

We highly recommend purchasing travel insurance to safeguard your trip. It can cover unexpected events like cancellations, delays, medical emergencies, and more, offering peace of mind throughout your journey.

By booking through Aerotripplanner, you confirm that you have read, understood, and agreed to this Refund Policy and any related Post-Ticketing Service Fees.

Effective Date: December 8, 2024